Can a program design model ensure quality and consistency?

October 8, 2009 at 8:44 pm | Posted in Uncategorized | 2 Comments

Does the perfect program design model exist? If it does, can I apply it in my work place to solve the quality issues we have with designing training packages?

This is a paper i wrote a few years ago –  The aim was to deepen my understanding of program design and develop or adapt a suitable model to use as reference in my work place at the time. I wanted to ensure my team maintained an acceptable level of quality throughout our training design projects.

The motivation for this paper came from a workplace issue at the time. I worked for a financial services company in the training and development unit. My team was geographically dispersed, made up of 8 corporate trainers (2 in Sydney and 6 in Melbourne) of varying experiences and academic backgrounds.  Our roles consisted of designing and delivering training to the business. Our problem was the disparate quality of the training packages we produced. We didn’t have any program design guidelines, review or quality assurance procedures for our design process, which meant that training packages were designed according to the designer’s personal preference with no evident underlying framework.

Read the full paper and how i addressed the issue here ISD Model



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  1. […] the original post:  Can a program design model ensure quality and consistency? « e-bites By admin | category: design review | tags: actually-tickled, design review, […]

  2. Write more, thats all I have to say. Literally, it seems
    as though you relied on the video to make
    your point. You clearly know what youre talking about, why throw away
    your intelligence on just posting videos to your weblog when you could be giving us something enlightening to read?

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