Embracing Innov. eLearning Tech – Day 1 Afternoon sessions

June 8, 2008 at 1:27 pm | Posted in Uncategorized | 1 Comment

Mark Vollmer – Understanding the instructional design process

Mark covered some basic instructional design concepts and methodologies – the ADDIE model, learner levels and Mayer’s principles among other things. It’s handy to go over these things because I sometimes tend to forget them when I’m actually in the design moment! His main points were:

– focus training on action outcomes not knowledge

– learner levels: going from early learner (structure needed), cooperator (coach needed), explorer (buddy/facilitator needed) to advanced learner (mentor needed).

– in terms of demos etc opt for showing the “right” way of doing things not the incorrect way. Demonstrate “best practice”.

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Tina Wilks – Producing effective eLearning: the principles and pitfalls.

There was a lot of content to cover in this session, mainly how to engage learners. Tina was also going to cover usability but ran out of time.

Her main points were:

– When designing focus on the learner. Pose the right questions, address the right problems and the content will flow from that.

– Activate prior learning. Tie problems and learning tasks into the real world.

– Encourage the learner to get into ‘enquiry’ mode. trigger the thirst for knowledge.

– Grow the learner’s confidence. encourage reflection, give them time to reflect, provide feedback and feedforward, provide opportunities for practice.

– Use conversational tone to engage learner.

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Erin Redfern & Cindy Blacker – Technology and learning: Integrating both into the workplace

Erin and Cindy’s presentation centred around the model of training they have implemented at Centerlink. They work in a large complex organization where staff are asked to know and manage large volumes of info at an increasing rate.

They have implemented  “Reference based training”. The train staff on where/how to access information. they don’t include the actual legislation, technical content in the training modules – they just reference it. they don’t need to maintain the actual content in the e-learning modules, just the references (hyperlinks etc) within them.

Dave Perrin & Nicholas Churchill – Just in time elearning resources for large scale end user system upgrades.

Nothing new here – the presentation was very long (and dull) outlining how they used captivate to create short modules for a Windows Vista upgrade.

Main points were that staff used the actual downloadable PDF quick reference guides more than the e-learning modules.

The e-learning modules contained:

1. Theory – Introducing concepts, policy etc – user reads

2. Animated demos – user watches

3. Interactive simulation – user practices

4. QRG – Tells the user where they can access the Quick Reference Guides.

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