Embracing Innovative eLearning Tech – Day 1 Morning Sessions cont’

June 6, 2008 at 10:58 pm | Posted in Uncategorized | Leave a comment

Julian Fenwick – Using e-learning to assist in the development of a compliance culture in organizations.

Julian’s presentation was mostly trying to convince us of how e-learning is great for compliance and how important compliance is in general. Working in a financial services organization this wasn’t news..i was hoping he’d focus a bit more on practical tips on how to make compliance training more engaging and how they have succeeded with their product Salt.

The key points i took note of:

– make it easy, make it effective (yes but how? is my question)

– make it an asset not a burden, tell positive stories.

– people need to be engaged – find new stories, keep it refreshed.

– How to make training challenging? engage at the get go, state the benefits, show the personal value, not just company wide3 value, make it real, make it personal.

————————————————————————————————————-

Craig Murphy, Wendy Palmer – Enhancing staff engagement in training and development

Craig and Wendy took us through some of the tools, gadgets and strategies they are using at ANZ. They’ve just opened a 10 million dollar training centre in Melbourne which is quite impressive, with podcasting studios, green screen (?) studio facility, interactive whiteboards etc. Looks great ! Their e-learning is a more distributed model – they don’t develop – it’s all done by SMEs , they provide the tech support and ID advice.

Some of the key points:

– Some of their current challenges: they have mature systems (elearning modules etc’) in place – leads to learner fatigue. Staff want more than just page turners.

– the SMEs create captivate demos etc then hand over to developers for polishing. they use a corporate template and development standards.

– they have an LMS and a separate portal for courses that don’t need tracking or have large files etc.

– the new ANZ learning center uses the latest technology such as Zing (infrared keyboards), Mimio smart boards (interactive whiteboards), multimedia zone with green room video production, imac hub, podcasting studio.

– they have simple options in their courses for people that don’t want all the bells and whistles “click here to see this course in plain text”.

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